Privacy Policy

Privacy Policy

Healogix, LLC, located in Horsham, PA, United States, is an independent, global, research-based strategic consultancy specializing in the biopharmaceutical industry. Healogix, LLC understands the importance of protecting the privacy of potential research participants and are committed to taking the appropriate steps to ensure that any personal identifiable information (“PII”) in its possession is treated confidentially.

When it comes to the handling of PII, Healogix, LLC adheres to industry-recognized data privacy standards including The CASRO Code of Standards and Ethics and will adopt the Insights Association Code of Standards and Ethics once published.  Healogix, LLC makes all reasonable efforts to protect the privacy of potential research participants and to keep their personal information confidential and secure. Additionally, Healogix, LLC complies with applicable privacy laws and regulations governing privacy, data security and the disclosure, receipt and use of PII.

In this privacy policy Healogix, LLC clearly states why and how PII is received and are transparent about how it’s used for market research purposes.

NOTIFICATION of Participation in the Privacy Shield:

Healogix, LLC complies with the EU-US and Swiss-US Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal identifiable information from Switzerland and European Union member countries. Healogix, LLC has self-certified that it adheres to the EU-US and Swiss-US Privacy Shield principles of notice, choice, accountability for onward transfer, security, data integrity, purpose limitation, access, recourse, enforcement and liability. To learn more about the Privacy Shield program, and to view our certification page, please visit

Types of Personal Identifiable Information collected or received:

The types of PII about potential research participants that Healogix, LLC collects or receives for market research purposes include, but are not limited to, the following:

  • Name (first and last)
  • Address information (including street address and/or email address)
  • Asset Information such as IP Address (Internet Protocol)
  • Telephone Numbers (including mobile, business, personal)
  • Personal Characteristics including photographic image of the face
  • Geographical indicators
  • Employment, medical, education and financial information

Any PII that Healogix, LLC collects or receives is used for market and opinion research purposes only and not for any other purposes such as advertising, marketing, and/or sales. Healogix, LLC uses the PII primarily to invite individuals to participate in a market research study or to contact individuals who have agreed to participate in a market research study. Healogix, LLC reports the research findings to the research sponsoring client, generally a Pharmaceutical or Biotech Company, addressing the key objectives in aggregate while protecting the anonymity of research participants. PII that Healogix, LLC receives will be stored solely for the purpose of the research and kept as long as necessary to complete the research project.

Healogix, LLC Understands its Accountability for ONWARD TRANSFER:

Healogix, LLC generally outsources the recruitment of potential research participants to Marketing Research Companies, vendors and contractors specializing in Data Collection and Field Services. Healogix, LLC will not transfer sensitive personal data to any third party unless that company is a trusted partner and enters into a confidentiality agreement that requires them to provide an adequate level of data security and to implement limitations of use and disclosure. Any PII that is transferred for any reason is done specifically for research purposes only. Otherwise, Healogix, LLC will not disclose PII unless it is in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Healogix, LLC recognizes it may be liable for violations which occur during onward transfer to third parties.

How Healogix, LLC Keeps PII Data SECURE:

Internal policies and procedures have been developed and implemented by Healogix, LLC to protect PII. Healogix, LLC have security safeguards in place to prevent risks such as loss, misuse, unauthorized access or unauthorized use. For example, Healogix, LLC stores personal identifiable information on secured servers and performs all onward transfers via a secure File Transfer Protocol (FTP) site.

Healogix, LLC is committed to providing training and policy updates to each employee as required by law to ensure its employees adhere to the Privacy Shield principles.

PURPOSE For Which Healogix, LLC Collects PII and its Commitment To DATA INTEGRITY:

Consistent with the Privacy Shield Principles personal information is received, stored and processed for market research purposes only. We take reasonable steps to ensure data is reliable for its intended use, accurate, complete and current. PII data is retained for as long as needed to complete the research.

How You Can ACCESS or Correct Your Information

You have a right to access your personal identifiable information. If you would like to correct errors in your personal information (name, e-mail address, etc.) please contact Healogix, LLC using the following information.

Crystal Morson
Senior Director, Field Operations & Data Protection Officer
100 Witmer Road, Horsham, PA 19044

You Have The CHOICE To Opt-Out:

At any time you may request that Healogix, LLC delete your personal information. You may also opt-out or request that invitations from Healogix, LLC and their 3rd party vendors discontinue by emailing or by calling 215-863-8169.

Mechanisms for ENFORCING the Privacy Principles

In compliance with the EU-US and Swiss-US Privacy Shield Principles, Healogix, LLC commits to resolving complaints about your privacy and its collection or use of your PII. Individuals who reside within the European Union or Switzerland with inquiries or complaints regarding this privacy policy should first contact Healogix, LLC at:

Crystal Morson
Senior Director, Field Operations
100 Witmer Road, Horsham, PA 19044

You will receive a response within 45 days of the filing date. In addition, any complaint filed to a data protection authority (DPA) in the EU or Swiss Data Protection Commission will be reviewed by the Department of Commerce; best efforts will be taken to facilitate resolution of the complaint and to respond to the DPA or Swiss Commission within 90 days. 

Healogix, LLC has further committed to refer unresolved privacy complaints under the EU-US and Swiss-US Privacy Shield Principles to the INSIGHTS ASSOCIATION PRIVACY SHIELD PROGRAM, a non-profit alternative dispute resolution provider located in the United States and operated by the Insights Association. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit for more information and to file a complaint. This dispute resolution service is offered at no cost to you.

Healogix, LLC is subject to the investigatory and enforcement powers of the Federal Trade Commission with regards to our self-certification and implementation of the Privacy Principles. Under certain conditions, if a dispute is not resolved, you will have the right to invoke binding arbitration before a Privacy Shield Panel created by the U.S. Department of Commerce and the European Commission.